Frequently Asked Questions

At Navera, we pride ourselves on the detailing and quality of our products. Each and every garment undergoes a 3 stage quality assurance process across 25+ parameters before it is dispatched from our warehouse to you.

For all saree purchases, we offer complimentary fall & pico service as well as pre-draping service for an additional fee of ₹1500.

You get the choice to add these services to your purchase at the time of shopping on navera.co

For every saree sold on our platform, you are given the option of getting it converted into a ready-to-wear or pre-draped saree for an additional fee of ₹1500.

Our listed prices are inclusive of all taxes.

We provide free shipping for all orders across India

We provide free shipping for all orders across India

You can track your order online on account.

In case you’d like to speak to one of our customer care specialists, you can email us at hello@navera.co or send us a Whatsapp message on +91-8951273782

We offer cash on delivery for our orders. We levy a cash handling charge of ₹49/- on COD orders - this can be avoided by opting for any prepaid method.

COD as an option is not available for products which are stitched or customised for you (eg. fall/pico, pre-draping, alterations)

We offer free returns and exchanges for requests raised within 48 hours of order delivery. Refund is processed within 24 hours of returned goods being delivered back to our warehouse.

Return and exchange is not available for products which are stitched or customised for you (eg. fall/pico, pre-draping, alterations)

For any queries, you can email us at hello@navera.co or send us a Whatsapp message on +91-8951273782

More Questions?